Online Reputation Management Services
Monitor, protect, and improve how your brand appears in search results, reviews, and social media.
Trusted by industry leaders
Cryomed
Porto Montenegro
Minto
Weestep
Alfacash
Bamboo Group
KISA
Promwad
Alvadi
Alconost
Alfa Coins
Infatica
Ethplorer
Cryomed
Porto Montenegro
Minto
Weestep
Alfacash
Bamboo Group
KISA
Promwad
Alvadi
Alconost
Alfa Coins
Infatica
Ethplorer
ORM Packages
Start with an audit to assess the current state. Most reputations need ongoing monitoring, not just a one-time fix.
Reputation Audit
Baseline assessment of your online reputation
- + Branded SERP analysis (page 1–3)
- + Review platform scan (Google, Glassdoor, Trustpilot, G2)
- + Social mention sentiment snapshot
- + Negative content inventory
- + Prioritized action plan
Reputation Repair
Active suppression and positive content building
- + Negative content suppression strategy
- + Positive content creation and optimization
- + Review response templates and playbook
- + Branded SERP optimization
- + Crisis communication plan
- + 60-min strategy call + 60-day support
Ongoing Monitoring
Continuous reputation protection and management
- + Real-time mention and review monitoring
- + Monthly sentiment and SERP reporting
- + Review response management
- + Negative content alerts and escalation
- + Quarterly reputation health assessment
- + Crisis response readiness
Reputation Damage Costs More to Fix Than to Prevent
One negative article, one review crisis, or one unmanaged branded search result can undo years of brand building. Online reputation management is insurance that also generates value.
Page one of Google is your brand's first impression
90% of buyers check search results before engaging with a brand. If page one shows negative reviews, outdated articles, or competitor content — that is the brand story buyers see, regardless of what your website says.
Reviews are a buying signal, not just feedback
For B2B buyers evaluating vendors on G2, Capterra, or Glassdoor — and for consumers checking Google Reviews or Trustpilot — review quality directly affects conversion rates, pricing power, and shortlist decisions.
Crisis readiness is cheaper than crisis response
Brands that have a crisis communication plan, pre-built response templates, and ongoing monitoring respond faster, limit damage, and recover sooner. Brands without this infrastructure improvise — and the cost of improvisation is measured in lost revenue and trust.
What Online Reputation Management Includes
Branded SERP management
Monitor and optimize what appears when someone searches your brand name. Suppress negative results through positive content creation, authority building, and technical SEO — not black-hat tricks.
Review monitoring and management
Track reviews across Google, Glassdoor, Trustpilot, G2, and industry-specific platforms. Respond professionally, escalate issues, and build a review generation system that improves ratings organically.
Crisis communication
Pre-built response plans, rapid response protocols, and stakeholder communication frameworks. Ready before the crisis happens — not assembled during it.
From Reputation Audit to Ongoing Protection
Audit
Assess branded search results, review profiles, social mentions, and negative content inventory.
- SERP analysis for brand terms
- Review platform scan
- Negative content mapping
Plan
Define suppression targets, positive content strategy, and monitoring scope.
- Priority ranking of reputation risks
- Content and SEO suppression plan
- Review management framework
Execute
Create positive content, optimize branded properties, and launch review management.
- Authority content and PR placement
- Review response and generation
- Technical SEO for branded terms
Monitor
Continuous tracking of mentions, reviews, and SERP changes with alerts.
- Real-time monitoring dashboard
- Escalation triggers for negative signals
- Monthly sentiment and SERP reporting
Protect
Maintain the reputation layer with proactive content and crisis readiness.
- Quarterly reputation health review
- Crisis response plan updates
- Review quality trajectory tracking
ORM Results
"We stopped managing five separate vendors and started getting one coherent system. The productized model made it easier to scope work, track progress, and justify spend internally."
"Running marketing in four languages used to mean four agencies with four processes. Vividigit gave us one operating model across all of them without losing local quality."
Questions Buyers Ask About Reputation Management
Can you remove negative content from Google?
We cannot force Google to delete third-party content. But we can suppress it by building stronger, more authoritative positive content that outranks it. For content that violates platform policies, we can pursue removal through official channels.
How long does reputation repair take?
Suppressing negative search results typically takes 3–6 months depending on the authority of the negative content. Review profile improvement is faster — meaningful changes often appear within 4–8 weeks of active management.
Is ORM the same as PR?
ORM overlaps with digital PR but has a different focus. PR builds visibility and media relationships. ORM specifically manages what appears in branded search results, review platforms, and social mentions. Both services sit inside the Brand Marketing domain.
What is the best first step?
A reputation audit: branded SERP analysis, review platform scan, and negative content inventory. It shows the current state of your online reputation and which actions will have the biggest impact.
Start With a Reputation Audit — See What Buyers See
We will scan your branded search results, review platforms, and social mentions — then show you exactly what needs attention and what can wait.
Reputation Audit from $500. One-time. Clear assessment.